Customer Communication Question:
What is customer communication management?

Answer:
Customer Communications Management (CCM) is a term highlighted by research companies such as Gardner Group, Forester Research, Info-trends, and Madison Advisers to define a convergent set of Information Technology solutions that together provide organisations with the ability to advance the way that they communicate with their customers.
Previous Question | Next Question |
How to demonstrate ability in Communication with customers? | How I should demonstrate my Strong communication skills? |