Business process outsourcing (BPO) Question:

Explain why do companies outsource their work?

BPO Interview Question
BPO Interview Question

Answer:

There are mainly four reasons for a company to outsource its work:

a.) Cost saving
b.) Focus on core activities
c.) Access to special enterprise who has expertise in the domain.
d.) Other resource related reasons like relieving resource constraints, reducing IT staff and augmenting IT staff .


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