Help Desk Specialist Question:
Do you know what is the difference between helpdesk and service desk?
Answer:
A helpdesk ensures that the customer’s problems are resolved in a timely fashion. The service desk is a single point of contact between customer and company, where all the information regarding the company’s service are delivered.
| Previous Question | Next Question |
| Explain me how good are you at solving problem on phone? | Tell us how important is customer service for you? |